My mantra for the past 17 years has been, “I’ll do it myself!” However, I’ve learned that outsourcing is better than doing it myself in some situations. As I’ve hired more virtual assistants and delegated more tasks, I’ve learned six proven strategies for starting out with outsourcing.
Signs That You Are Ready to Start Outsourcing
You might ask, “Why am I so tired, overwhelmed, or working day and night?” You’re making money but don’t have enough time to spend with your friends and family, and you’re not enjoying the fruits of your labor. If this is you, it may be time to outsource some of your tasks.
Knowing when and what to outsource can be tricky, especially if you’re a solopreneur. We tend to do EVERYTHING by ourselves. We’re slow to recognize when it’s time to move something off our plate.
What’s Your Time Worth?
Time is one of your most important assets. Spend it wisely! Have you tried the fun exercise of calculating what your time is worth? Divide your monthly income by the number of hours you work in a month (approximately).
Some of you may be surprised at the “hourly rate” you’ve calculated. If the result is lower than expected, look at how you’re spending your working hours.
Could you outsource certain simple activities to save time for revenue-generating activities? Could you outsource tasks to improve your work-life balance?
Check out my six strategies for successful outsourcing:
1) Know what you want to accomplish
You’ve heard the adage, “Begin with the end in mind.” Before outsourcing or hiring an assistant, know what you want that person to accomplish. Have a clear goal in mind. Then, work closely with your assistant or outsourcing company to identify the steps to reach that goal.
The best assistant in the world won’t help you if you can’t tell him/her what you need. Let’s say you want to outsource social media ad campaigns. You’ll need to communicate which platforms, how often to post, the types of content and images to post, the color schemes you have in mind, what kind of results you expect, etc.
2) Outsource super-advanced skills
Outsourcing activities that require advanced skills or expertise is a great idea. Perhaps you need help with advanced SEO strategies or a Facebook Ads campaign. You may also be struggling to learn QuickBooks to organize your accounting records.
Of course, you may be capable of learning all you need to know to handle your own bookkeeping or run your own ad campaigns. However, someone else may be able to perform these specialized tasks better and much more quickly.
3) Outsource simple support tasks
Think about the tasks you do for your business each day. You probably have at least a few support tasks that don’t require a specialized skill base. Similarly, you may have duties that could be passed off with minimal training time.
These may be basic administrative tasks like invoicing clients, customer support, managing your calendar, entering expenses into Quickbooks, etc. Support tasks could also include things outside the office, like running errands or hiring someone to clean once a week.
4) Do Not Outsource Your Marketing
I don’t recommend outsourcing your website or marketing. Your website is the primary place where people learn about you, who you serve, and your products/services. When you control your own website, you can update, modify, and clarify your message. Waiting for someone else to do that for you is a big mistake. So always be in control of your website and be nimble enough to make changes anytime you want.
5) Start small and then grow
If you’re just getting started with outsourcing, you may not want to commit to hiring someone for a specific number of hours per month. Start by periodically using a virtual assistant for specific projects. Over time, scale up and use them more. If you’re ready to hire a VA and don’t know where to start, check out my blog post, How to Hire a Virtual Assistant.
Even by just outsourcing a few basic administrative tasks, you’ll start to notice a difference in the amount of time you have. You’ll probably also notice that you’re happier having those tasks off your plate and that you can focus your time on your marketing message and attracting clients.
6) Don’t become entirely dependent on your assistant
While outsourcing is amazing, you don’t want to become completely dependent on your assistant to run your business. Know how to do your assistant’s job duties in case of an emergency. If you have been in business very long, you know that sometimes you need to “expect the unexpected.” Things happen. You should know how to perform all the activities necessary for day-to-day operations, even if you outsource some of those tasks.
Conclusion
In conclusion, outsourcing certain tasks in my business has brought me enormous benefits. Frequently ask yourself, “Is this the best use of my time?” Calculate the cost of the service and decide how your time is best spent. There’s no right or wrong answer. Just like every business is unique, the answer to what and how much to outsource differs for everyone.
[Originally published in March 2016, Updated in Feb. 2025]
I have a membership site under development that is a hybrid php and WordPress. I have largely done the WordPress myself, but the php coding and creation of a separate dashboard and membership area is beyond my coding expertise. I am starting to learn how to do accordions and some simple css coding, but I still am having them create opt-in buttons and custom forms.
The team I use in India is an Outsourcing Service. My site, which has well over 600 pages, would have been cost prohibitive to create in the USA. Their prices for packages are in the $8.00 to $12.00 an hour range, and in addition to web design, they do apps, marketing, SEO and more.
George,
That is great that you found something. I prefer to work with North America assistants to keep it all in the same timezone, and to build a deeper relationship with them.