One of the things I love about WordPress is that you don’t have to be a tech genius to make your website look professional and work beautifully for your visitors. There are some really handy built-in features and simple plugins that can make a big difference, without requiring any coding or technical know-how.
That said, I want to remind you – the most important thing on your website is your content. Your visitors are there to learn about you, what you offer, and how you can help them. Any feature you add should make that easier, not just look fancy. The good news is that the feature I’m sharing today does exactly that.
The “Too Much Text” Problem
Imagine this… a potential customer lands on your FAQ page. They have one simple question, but they’re faced with a wall of text that goes on and on. If they have to scroll and scroll just to find what they’re looking for, there’s a good chance they’ll get frustrated and leave.
This is a common problem for small business websites – we want to share everything that could help! However, there’s a quick fix for these “too much text” problems – an Accordion!
An “Accordion” Explained
Think of an Accordion like a filing cabinet. Instead of dumping all your information on the page at once, an Accordion lets your visitors click on the question or topic they care about and see just that answer expand open, while everything else stays neatly tucked away.
It keeps your page tidy, makes your content easy to navigate, and works great on phones and tablets too. You can add this feature through a plugin, or it may already be built into your WordPress theme.
Here is what Accordion items typically look like when first displayed on your site.
When you click on the second item, the second item opens up while the first item collapses.
An “Accordion” vs “Toggle”
People often confuse an Accordion with something called a Toggle. In fact, a Toggle is pretty much the same as an Accordion, with just one big difference. While each Toggle item collapses and expands just like an Accordion, a toggle allows multiple items to stay open at the same time.
When everything is closed, the toggle items below look the same as the Accordion items above.
But when you start opening each item by clicking the plus sign to the right, each item opens, and until you click the minus signs, all open items STAY OPEN.
Once opened, each item will not collapse until you click on the minus sign to the right. Recall that you can open only one item at a time with Accordion?
I am using a Toggle Element on the FAQ Page of my Graphics Creation Workshop Program Enrollment Page. Go here to see that example.
Video on the Difference Between an “Accordion” and a “Toggle”
Watch this short video that visually shows you the difference I explained above in action!
Which is Better?
Is Accordion better than Toggle or vice versa? It depends. You might want to use Toggle to let people open multiple items at the same time, or restrict how they can view them using an Accordion. Just think about which method would give your own website visitors a better experience before making a decision. It’s really just a personal preference.
4 Plugins to Create Accordions
If you don’t have a theme with an Accordion or Toggle built into it, you can simply add a plugin for that! Here are a few you may want to try out on your WordPress site. (Note that I have not used these plugins, but I found them and thought you might want to check them out for yourself)
1. Ultimate FAQ
By Rustaurius
Ultimate FAQ is a highly customizable plugin that lets you add an Accordion to your website with a variety of styling options. This feature-rich plugin integrates with WooCommerce, allowing you to add an FAQ section to your product page, include a search function, and more.
2. Accordion
By Pick Plugins
This plugin is super easy to use while offering very attractive designs. You can use its shortcodes to insert your Accordion anywhere on your site.
3. Easy Accordion
By ShapedPlugin LLC
This one is another very intuitive Accordion plugin. Just by following the steps outlined in the plugin’s settings in the WordPress admin panel, you’ll have your first Accordion in no time.
4. Elementor Page Builder Plugin
By Elementor
Elementor is not specifically an Accordion plugin. Instead, it’s a very popular page builder plugin that includes an Accordion feature. If you don’t know what a Page Builder is, you can read my article here. You can also read more about the Elementor Plugin on their website here or on WordPress’s plugin page here.
Toggle and Accordion in the Divi Theme
If you are using the Divi theme (my link for them), then this section is for you! It’s probably helpful to first know one more thing before using either an accordion or a toggle inside Divi.
Each Toggle item is actually a separate “module.” In the example above, “What is baking?” “What is grilling?” and “What is broiling?” are 3 separate modules, so each item can stay open or closed independently of the others.
An Accordion, on the other hand, groups all items into a single module. Again, using the example above, “What is baking?” “What is grilling?” and “What is broiling?” are all in one module.
Some examples of FAQ pages on live websites built with Divi can be viewed here. Get inspired! If you are interested in the Divi theme or the Divi page builder plugin, check them out here.
(I use the Divi theme and its magazine-style companion theme Extra (both affiliate links) on this website, and both include Accordion and Toggle features. I’ll show you examples of those below!)
See the Toggle Element in action on the FAQ Page of my Graphics Creation Workshop Program Enrollment Page
See the Toggle Element in action on the FAQ Page of my Final Thoughts…
Adding an accordion or toggle to your website is one of those small changes that can make a surprisingly big difference.
Instead of presenting visitors with a wall of text, you’re giving them control – letting them click straight to what they need and ignore the rest. Visitors who find answers quickly are more likely to take the next step, whether that’s reaching out, signing up, or making a purchase.
So, set up an accordion and use AI tools to make a great FAQ page today that will draw and keep your target customers on your site.
Have you already added an accordion or toggle to your site? Drop a link in the comments. I’d love to check it out!
(Originally published June 2019; Updated May 2026)
