Many people set goals for their business and personal lives each new year. But also consider, “What are the goals for your website?”
To create a successful website, you should have clear goals. You might want to sell something, share information, get email subscribers, or provide a private membership area.
I use WordPress to build websites because it is powerful and versatile. WordPress makes it easy to create any kind of website you want.
So, the sooner you can clarify your website’s goals, the sooner you can achieve those goals.
What Do You Want Visitors to Do?
Your website is your most important marketing tool. It’s the primary way people will get to know you and your business, so you’ll want to make a great first impression. Your website should inform and engage visitors. Remember, people don’t want to think too hard.
But more importantly, What do you want people to do on your website? The goal of your website is directly related to the call to action. Setting clear goals for your website helps you understand what you want to achieve and how to do it.
The Benefits of Clear Goals
When you are building a website, having a clear goal in mind has many benefits.
- Helps you stay focused: Clear goals help you prioritize tasks and avoid wasting time on unproductive ones.
- Allows you to measure success: You can improve your site by tracking its performance and making necessary adjustments.
- Sets expectations for your visitors: Your visitors can easily understand what your website is about and what they can expect from it.
- Guides your content strategy: To make content for your website, figure out your goals, who you want to reach, and how to do it.
- Encourages Growth: Having clear goals helps you improve your website and reach more people, leading to greater success.
Watch the Video Explaining the Goals of Your Homepage
Listen to the video explaining why it’s important to have a clear call to action on the homepage of your website.
Common Website Goals
First, you need to be clear on what you want to do. Do you want to sell more, get more leads, build your brand, or share helpful information? Who is your target audience, and what are they looking for? Here are some common website goals you can consider:
1) Sign Up for a Discovery Session
If you are a coach or a consultant, you will want to improve your website’s impact by featuring a call-to-action to sign up for a free “discovery session.” A “discovery session,” often referred to as an initial consultation or a free consultation, is an introductory meeting between a coach and a potential client. Its primary purpose is to assess whether there is a good fit between the coach and the individual seeking coaching. This helps you attract your potential clients.
2) Build an Email List
Your website can be a powerful lead-generation tool. You can attract potential customers and encourage them to act by filling out an opt-in form for a free gift. A well-made website with clear directions can turn visitors into leads and then into paying customers.
3) Sell Products or Services
If you sell products or services online, your website is about getting people to buy. To make your site easy to use, include clear product info and offer discounts. You should also have a marketing funnel to guide visitors from the homepage to the checkout page.
4) Give Important Information that Helps People
Your website is a great tool for sharing news, industry insights, blog articles, and educational resources. To become an expert in your field and gain loyal readers, provide valuable content. Remember, be sure that the majority of your writing is evergreen content.
5) Support Your Customers
Your website can be a platform for customers to ask questions, give feedback, or get support. Make it simple for customers to reach out to you. Offer useful resources such as FAQs or live chat help.
Avoid Too Many Goals
If you’re trying to reach all the goals above, you’ll likely reach none. I often see people trying to do TOO much on their websites. Visitors become confused and don’t know what to do next as a result.
Yes, many websites have too many goals and are not as effective. To have a successful site, clarify what you want it to do and get clear on that goal. Not all sites have to sell something. Many sites curate information or lead people to buy items on other sites, such as Amazon. There are several ways to monetize your website.
How Your Website’s Goals Influence Its Design and Layout
Your website goals will play a major role in your design. Once you know your website’s purpose, you can design it to help visitors achieve their goals.
Here are a few examples:
-
Goal = Provide helpful information to your audience.
Action = Make it easy for people to find what they need by organizing content into categories and adding a search bar. -
Goal = Sell your programs/products.
Action = Make the checkout process easy for customers to finish their purchases quickly. -
Goal = Generate leads.
Action = Make sure your website has clear buttons and an easy-to-use menu. This will help people find your contact information or special offers. -
Goal = Connect to your audience with your style/brand.
Action = Create a website that is unique and visually appealing to your target market. Show your mission and values.
Whatever your website goals, they will help you make design decisions supporting them. This includes everything from the layout and color scheme to fonts and images. To improve your website’s user experience, think about your goals and what visitors want. This will keep visitors engaged and make them want to return for more.
Create Your Website Goal Now
In this article, we’ve reviewed a few common website goals and why it’s important to have a clear call to action. You’ve also learned how your goal will influence your website design.
So, what’s the purpose of your website? What do you want a visitor to do on your website? Having a clear goal for your website is key if you want it to work well. If you don’t know what you’re trying to do through your site, it will be difficult to gauge success.
Start clarifying your website goals today, and keep those in mind while building and updating your website.
[Originally published January 2010, Updated October 2023]
Hi Christina – these are all good questions for development and advancement of the website. However one question you might want to add is – how does your website support or fit into to your overall communications goals/strategy?
Leanne,
That’s a great addition. A goal of a website is often a means for people to get to know you, and for you to communicate with your audience.
Hi, Christina,
One question I have is – is it possible to have TOO many goals for a single website? I often see people trying to do too many things with their site. This not only confuses visitors, but there is no definite “call to action” for them.
Suzanne Lieurance
When your pen won’t budge, read The Morning Nudge!
http://www.morningnudge.com
Suzanne,
You hit the nail on the head! Yes, many websites have too many goals, and therefore they are not as effective.
If you as the business owner can get clear in your mind what you want your site to do, get clear on that goal, you will have a much more successful site.
Now, not all sites HAVE to be sites that sell something. There are lots of sites that just give out information, or lead people to purchase items on other sites such as Amazon. (Lots of authors do that)
Thanks for the great info, Christina.
I think getting clear on WHAT you want your website to do is the key. It’s also a bit difficult for many business owners and authors.
Thanks for your help!
Suzanne Lieurance
When Your Pen Won’t Budge, Read The Morning Nudge!
http://www.morningnudge.com
Suzanne,
you are most welcome!
A very timely question, Christina. I’m working to revamp my website now to reflect a change in my consulting services and the addition of new training products. I’ll be sure to add your questions to my thought process. Thank you!
It’s a question I always ask myself. Helps keep me focused on my goals!
🙂
Thanks Christina for asking those questions. Exactly what I needed to get focus.
Having taken the class twice, I am now in a position to begin to manifest what wants to emerge.
Also I think that websites need to be changed and upgraded as our ability to express our skills online improve.
A year ago I wouldn’t have been able to tell even a webmaster what I wanted.
There is hope for newbies!…
Aline,
Thank you so much for your comment! I’m so happy for you.
Yes, we all change as entrepreneurs and we need to have our websites change with us.
Change with regards to technology, and change with regards to who we are and what are business evolves to.
Make sure you send me your website when it’s done so we can add it to our case studies page:
https://websitecreationworkshop.com/blog/case-studies/
Hi Christina,
Good points. Regarding WordPress, i agree. WordPress is, increasingly, becoming a good CMS platform as well. Perhaps 2010 is the year when WordPress is no longer immediately thought of as a blogging platform but rather as an all-round platform. With it’s main rivals in this being Joomla and Drupal.
And i, also, think in regards to the questions you raise, that having a blogging and social media strategy will become – or should become – de rigour for businesses in 2010. For some, 2009 was the year for trying out / experimenting with social media. But this year people will really need to focus on why they are using it, and backed up with a proper social media strategy. Because if not, they will fall behind others who do. I think ..
Ed,
You make really good points here. I think that people are already seeing WordPress as a CMS (Content Management System). That is how I teach it!
You can use WordPress as a blog, or as a regular website.
Have you seen my site: http://www.ChristinasResources.com ?
That is a WordPress site, it uses the flexx theme (http://www.christinasresources.com/ithemes is my link for that theme)
AND it’s not a blog!
With regards to Social Media, I believe that it’s important for people to get started. Yes, they need a strategy, but getting started is the first thing to do.
After you use Social Media, you will see how YOU want to use it in your strategy.
And that is different for each person…
Hi Christina,
Thank you for bringing this question to our attention. I seem to remember that WP is capable of addressing ALL our goals using the different pages in a particular theme – ie a blog, landing/optin page, sales pages – all contained within one website theme.
Can you confirm that this is correct?
Thanks so much!
Marilynn,
Yes WordPress can do all of those things: a blog, a landing page, a sales letter page, a membership site, you name it!
However, you (the business owner) want to get clear on what you want YOUR goals for your website to be.
Then you plan accordingly.
Looking forward to having you back again as an alumni in the next Spring Workshop that starts in March!
Love this discussion! Once you figure out your goals, you might find that you actually need multiple websites, especially if you are an online business. Those big products and high ticket events often need their own real estate online as it allows you to tightly focus on selling (and supporting) that product, as well as optimize the site for the best targeted traffic.
Lesa,
absolutely!
But it starts with the goal of “What do I want people to do on this site?”
🙂